Frequently asked questions

Ordering Process:
Select "Add to Cart" for desired products. Finalize your purchase by checking out from your cart page.

Payment Security:
Rest assured - our 100% secure payment processing is maintained by dedicated internet security professionals.

Delivery Timeline:
Expect shipping confirmation via email within 1-3 business days after order processing.

Order Tracking:
Yes! You'll receive a tracking number post-purchase.

Shipping Fees:
Costs vary by origin. Your exact fee appears after entering your shipping address at checkout.

Multiple Item Shipping:
Items usually ship in different packages.

Return Policy:
No worries if worn or washed. Free returns within 30 days (full refund) or 180 days (store credit).

Refunds process in 10 business days post-return, with possible delays.

Free Gift Returns:
If keeping gifts when returning promotional items, we'll deduct their value from your refund.

Order Changes:
No modifications post-submission. Returns are available (shipping non-refundable).

Additional Questions?
Browse our comprehensive FAQs.
Need help?
Quickest contact:
Email: fairhairedone6005@hotmail.com